This policy explains what information Agasthyarkoodam Trekking, operated by KeralaTrekking, collects through this website and how we use it. It is written in plain language.
What we collect
- Enquiry details. When you submit the enquiry form, we store your name, phone or WhatsApp number, preferred dates, group size, the city or state you travel from, and any message you add.
- Messages you send us. Anything you send us on WhatsApp, by phone or by email.
- Usage data. Basic analytics, such as pages visited and button clicks, collected with tools like Google Analytics or Site Kit. This helps us understand which guides are useful.
How we use it
- To reply to your enquiry and share batch information.
- To coordinate a guided batch if you decide to join one.
- To improve this website and its guides.
We do not sell your personal information. We share participant details only where needed to arrange a trek, for example with forest authorities or trek leads for that batch.
Storage and retention
Enquiries are stored in the website’s admin area, which is access-protected, and notified to our team by email. We keep enquiries for as long as needed to follow up and manage batches.
Cookies and analytics
This website may use cookies for basic functionality and analytics. You can control cookies in your browser settings.
Your choices
You can ask us to correct or delete the information you gave us by messaging us on WhatsApp or calling the number on our contact page.
Third-party links
This site links to other websites, including the Kerala Forest Department’s portal and KeralaTrekking’s other sites. We are not responsible for their privacy practices.
Contact
Questions about this policy? Reach us through the contact page.